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Wednesday, January 19, 2011

Email Etiquettes – Must Know:

There was a time when we used to send letters by mail/post to our colleague or relatives. In today’s world we communicate widely through email. Email has become one of the primary tool for communication. Knowing this fact we never try to learn the skills of writing email, which is called nothing but Etiquettes.

First question in our mind: Why do we need email etiquette?
Answer is very simple in two word. “Professionalism” and  “Efficiency”

- Professionalism: By Using Proper email as per etiquette you will convey a professional image
- Efficiency: Emails that get to the point are much more effective than poorly worded emails.

You will find many etiquettes and rules on the internet. Some rules/etiquettes differ according to the nature of your business or corporate culture.

Following are the common, need to know Etiquettes:
1- Be Concise and to the point and Avoid long sentences
2- Always read what you have written before sending
3- Never compose an email if you are angry
4- Read the email before you send it
5- Do not type in all capital letters
6- Take care with abbreviations and emoticons.
7- Use a meaningful subject.
8- Use active instead of passive sentence.
9- Try to use proper spelling, grammar & punctuation.
10- Answer all questions, and pre-empt further questions.
11- Answer Swiftly.

I hope that These email tips will help you impress others at work and avoid offending others. Knowing or unknowingly sometimes it happens. J
I want blog to be small and simple to read, so I will brief all above 11 points in my next blog with some examples.


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